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ViaTalk has been in the VoIP market since mid-2005, and has been through a lot of the ups and downs that have affected the industry. They were one of the first top Internet Phone Service providers that I signed-up for, and are the reason I see the value that it can offer to families and business alike. ViaTalk has always been known for their unbelievable feature set and rock bottom prices...often setting the precedent for plan pricing. I started using Viatalk in early 2006, and signed up for their $199 for a year of service, and received a free year of service. At that time it was just alimited promotion, but soon became the industry standard for pricing. I was happy enough that I added a year during a promotion. ViaTalk's service did have some big issues early on, but they have upgraded their entire network and the phone quality increased dramitcally. The one downfall you will hear a lot about is the level of tech support you receive. ViaTalk is third because it may not be the best for soemone new to the market. They recently released and iPhone app which allows you to control your service through a easy to use interface. ViaTalk offers a low monthly option if you do not like to pay upfront.
ViaTalk Review and Company Info
On this page you will find comprehensive information regarding ViaTalk Internet Phone Service and it's VoIP service pricing, plans, and included calling features. Where most VoIP Provider Comparison sites will only provide limited information, VoIP Ranks will make sure that you receive everything pertaining to the best VoIP service provider listed on the site. When trying to compare VoIP Services, remember that the little things matter as much as the price does.
ViaTalk Review
ViaTalk Calling Plan Information
Founded: 2005
About ViaTalk: Headquartered in Clifton Park, NY and founded by HostRocket.com founder, Brendan Brader, ViaTalk is a provider of residential, business, and reseller VoIP solutions. ViaTalk was the first to develop the "Cloned" second phone line which is offered by many other Internet Phone Service providers. HostRocket a web hosting provider and is currently host to over 50,000 domains.
ViaTalk Calling Features with each Plan: Enhanced Voicemail, Voicemail Notification Via Email, Voicemail Notification Via SMS Text Message, Toll Free Voicemail Access, Custom Outgoing Voicemail Message, Call Log Passwords, Web Based Call Logs, Anonymous Call Rejection, Anonymous Call Authentication, CID Privacy Exception List, Do Not Disturb, Caller ID Block, Custom Call Blocking, Block Outgoing Caller ID, Custom Caller ID with Name, Outgoing Caller ID with Name, Incoming Caller ID with Name, Network Unavailable Forward, Internet Forwarding, Call Hunt, Call Forwarding, Simultaneous Ring, Call Waiting, Speed Dial, Call Record, Second Phone Line, On-The-Go, Soft Phone Access, Operator Services, Call Return(*69), 3-Way Calling, Free 411, Call Alarm, Distinctive Ring, E911, Free In-Network Calling, Call Broadcast, Virtual Numbers, Toll Free Service
Top ViaTalk Calling Plans
Plan: Residential Annual Pre-Pay
Price: $189 with 1 YEAR FREE
Term: 12 Months
US/Canada Minutes: Unlimited
International Minutes: 60 per Month
Included Features: 38+
Equipment Cost: FREE
Activation Cost: $29.95
Shipping Cost: $10.95
2nd Line(Cloned): Included
ViaTalk Trial Period: 14 Day for Full Refund minus shipping and activation
BYOD(Bring Your Own Device) Plan Available?: YES
Refund Policy: Upon termination of service, your account will receive a full pro-rated refund for any remaining pre-paid months calculated from the 1st day of the following month. Activation fees, shipping fees and one-time fees are not eligible for any type of refund.
Types of Support Available: Phone, Live Chat, Ticket System
ViaTalk Company Information
Live Support Hours: 9AM - 10PM EST Monday through Friday
10AM - 10PM EST Saturday and Sunday
Plan: Residential Monthly
Price: $15.75
Term: Month to Month
US/Canada Minutes: Unlimited
International Minutes: 60 per Month
Included Features: 38+
Equipment Cost: FREE
Activation Cost: $29.95
Shipping Cost: $10.95
2nd Line(Cloned): Included
Plan: VTWorld
Price: $8.95
Term: Month to Month
Description: An add-on to any ViaTalk Calling plan which provides 2500 International Calling Minutes to select countries. Countries Include China, UK, India, and Puerto Rico. Some cell phone destinations are inlcuded as well.
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Editor's Ratings
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